B2B Leadership Strategy: Driving Growth by Asking Better Questions

Think about the last obstacle your company overcame. Now think about the last opportunity your company seized effectively. What do they have in common?

The answer could be any number of things really, but I would bet that one key similarity is how decision-making was approached in both scenarios.

Whether it’s making decisions to meet challenges or capitalizing on new prospects, asking the right questions plays an integral role – who you talk to, what you ask, how and when you ask, what the communication loop looks like as the topic is discussed, and what the outcome is after asking.

Questions play a vital role in every facet of an organization. Whether it’s marketing, sales, forecasting, finance, product research and development, operations, or overall strategic planning, questions are the cornerstone of running a successful business. Let’s discuss why and what you can do to improve your question asking to be a better leader!

Topics: Revenue Growth Sales Leadership B2B Sales Customer Service Strategy Strategic Revenue Growth B2B Customer Relationship Management Revenue Generation Sales Training Excellence Professional Development Collaboration Personal Development

What to Look for When Hiring a Chief Revenue Officer: The 8 Characteristics of Highly Effective CROs

In more than 20 years as a Chief Revenue Officer (CRO) I have seen the difference between effective and ineffective leadership first-hand. And while the names and organizations may vary, the professional attributes and character traits largely do not. There is a core set of characteristics that makes the top CROs the best at what they do.

Topics: Leadership CRO Chief Revenue Officer Recruiting Excellence Personal Development

5 Tips To Keep Yourself From Feeling Burnt Out Working Multiple Jobs

People are generally confused when I tell them I work two different project management jobs that both involve working with multiple clients all in different industries and requiring different levels of attention.

The most common questions I hear

  1. “Why would I do that to myself?”
  2. “How do I keep any of the work straight”
  3. “How do I manage to do it without getting completely burnt out?”

It’s taken some time and trial and error, but I have found these five tips help keep me from getting burnt out between my work and personal life:

Topics: Planning Personal Development

Are Remote Employees Preventing Themselves from Doing Great Work?

There are an endless number of studies that indicate that remote workers are more productive and happier working from home – some reporting rates as high as 94% of those surveyed claiming to “as productive” or “more productive” than working in the office. Furthermore, data shows that they also work more hours and have higher job satisfaction. Erin Nelson summarizes this perspective when she says, “Remote workers demonstrated a productivity boost because they eliminated distractions like commuting into the office, changing their work hours to fit their schedules, and worrying about being late. Remote workers found it easier to concentrate at home.”

And while that’s (apparently) the majority opinion, we’ve seen firsthand how very untrue that is for a large segment of remote workers – workers with children who are at home with them. Just ask Aaron Blank. His recent article “Dear Working America, Please be Kind to Working Parents Right Now” sheds some light on how the rest of the workforce is struggling right now.

But children are not the only distractions at home – there’s also pets, partners, laundry, and ourselves.

Topics: Profitability Leadership Management Business Culture Professional Development Collaboration Personal Development Change Management

Business Networking - How Do You Make Connections in a Virtual World?

A study on remote work from Xant summarizes its findings in saying,

“Sales teams are facing unique challenges – not only are they working from home, but their customers are too. They are adjusting to remote work, fighting distraction, and also facing an out of sight, out of mind mentality with their leads and potential customers.”

In fact, their research reveals that sales teams are reporting their top challenge right now as the “inability to communicate or connect with customers.”

But salespeople are not alone.

Remember, anyone meeting someone new right now is doing so virtually.

Everyone is in the same boat trying to navigate making virtual connections with new people both professionally and personally. And while some have felt natural, like messaging potential collaborators over social media, others have not, like going on a first date via video call.

Our current normal has changed how we connect with new people. For introverts, this shift has been a welcome change, whereas extroverts have typically found it harder to adapt. However, removing the in-person aspect of making a new connection does not change the reasoning behind connecting in the first place.

Ultimately, the methods to meet new people may have changed, but why we connect is still the same. New introductions require a genuine desire to offer something of value, listening, nurturing the connection, and following-up, whether the relationship is sales-related or not. The people that aim to engage, understand, and build trust will succeed whether they are connecting with other people online or offline.

Topics: Networking Hiring Customer Relationship Management Recruiting Referrals Business Development Professional Development Social Media Inbound Marketing Personal Development