Pros and Cons of Professional Gift Giving (and Gift Ideas)

Gift giving can be a challenge. While some say, "it's the thought that counts" with a gift, you want to avoid being the subject of a statement along the lines of, "What were they thinking?"

With the holidays approaching, you may be faced with the annual conundrum of figuring out who you should send gifts to and what the appropriate parameters are for gift giving. You aren't the only manager struggling with this issue.

Before you start shopping for those client and associate gifts, here are a few of the pros and cons of professional gift giving as well as some tips that can help you make the right choices this year. We've thrown in a few professional gift ideas to get you started.

Topics: Customer Service Customer Relationship Management Business Culture

Pros & Cons of Business Networking - Waste of Time or a Gold Mine?

Nobody wants to have a ‘networking conversation,’ especially those who are at the highest levels of business. They are hungry for real conversations and real relationships. It has to be authentic, genuine and sincere.”  -  Rich Stromback

Even with a plethora of information, books, classes and generous experts, rooms are full of people who have yet to develop excellent communication skills (and who you prefer to avoid). 

Topics: Leadership B2B Sales Networking Customer Relationship Management

Before Implementing a CRM System – Prepare for Success

Scoping out a potential CRM project can be relatively short. The duration depends on the complexity of the organization and the number of potential issues to be solved. Once a scope of work is defined, a CRM services company can provide a more refined estimate of what it will take to interview key stakeholders, examine existing systems and then document the detailed functional specifications for a CRM implementation. The following will help you be better prepared for success.

Topics: B2B Software CRM Customer Relationship Management