Should You Use ChatGPT for Content Marketing?

Content marketing is hotter than ever right now and shows no signs of slowing down. As a recent Forbes article explains, “Effective marketing and content creation are inextricably linked. It’s one of the best ways to regularly connect with your audience while boosting your reputation and credibility. ...[So,] in today’s digital-first consumer ecosystem, it’s increasingly important to generate content for potential and recurring buyers.” Echoing this sentiment, HubSpot has declared content marketing to be the most effective form of marketing today, saying, "Consistent, high-quality, and engaging content impacts audience decision-making more than any other technique."

As content marketing continues to be an effective lead generation and customer acquisition tool, companies are starting to evaluate whether new AI-based tools like ChatGPT can provide low-cost assistance with their ongoing content creation efforts.

The answer to the question of whether ChatGPT can save a company money compared to the cost of hiring a professional content writer or digital marketing company is obvious. Using ChatGPT costs a fraction of what a professional service of any type would charge because anyone at any level of the business can generate an article on any topic in a matter of minutes. There is no first-hand knowledge required or research needed to get an article created. You simply need to ask a few questions and copy/paste the answers into a document and voila, you have an article. The hours of brainstorming, researching, outlining, and writing that an experienced content writer would normally spend are replaced by an AI algorithm that aggregates existing content into an article in a matter of minutes. It’s free and it’s fast.

Sounds great, right? Maybe not.

Topics: Brand Management Marketing Trends Brand Integrity Inbound Marketing Content

Learning from the Sherwin-Williams Debacle

A colleague of mine has been living in his basement Airbnb rental for almost four months as he renovates the rest of his home. As is typical these days, every part of the project took longer than expected with the contractor running into delays getting materials and problems finding subcontractors to do the work. Finally in the home stretch, he and his wife gave the contractor an exact shade of Sherwin-Williams paint that they wanted used on the walls. This is not their first home renovation, and as such, they are picky about their paint. Previous experiences, both good and bad, have made them die-hard Sherwin-Williams brand loyalists.

But when the painting was complete, they immediately recognized that the paint they had requested had not been used. They asked if the painters had used Sherwin-Williams paint. They insisted they had.

Topics: Brand Management Brand Integrity

12 Principles for Describing Your Company’s Product or Service

Strategic revenue development is a function of assessing your company’s strengths and weaknesses; filling in the necessary gaps; and optimizing the alignment between core strengths, internal structures, people, products & services, and marketing strategy; followed by ongoing measurement and plan adjustments.

One of the 37 Foundational Questions (FQ) in our Revenue Development Action Plan, is:

“Describe what your company is in the business of:
Delivering… making… servicing… providing…”

In essence, we want to know there is clarity and alignment regarding products and services. In the B2B market, a sales team needs the support to ensure messages are aligned and services are delivered as promised. Though it may appear obvious, too often there are dozens of versions. Marketing takes the description one direction, sales another… and neither serve the customer well.

Every business owner and senior executive dreams about having a great company. And as an engineer, innovator, and business CEO Elon Musk said,

Great companies are built on great products.” (The same could be said about excellent services for service providers.)

Yet, there is something else that is essential to success, something that has a significant impact on revenue. That element is a great product or service description. A great product or service description is essential because every business must be able to articulate clearly and appealingly what it makes, delivers, services, or provides. Without that, how would a buyer find, understand, get excited about, or purchase what is being sold?

Topics: Brand Management Revenue Development Action Plan

Where Does Your Power for Revenue Originate?

Formulating a social media plan has many rushing to hyped up platforms to shout, pose, rant and act if they are celebrities and that others care. Or you have heard and hopefully not said: “We should use social media because our competition does.” This is difficult to accept as a foundation for a strategy and plan.

It’s better to walk alone than with a crowd going in the wrong direction.” 
-  Gandhi

Today I want to share some thoughts about the real power of social media and how it potentially relates to your company, team and revenue growth.

I suspect it will be much different from the noise marketers share. Please note that my focus is to support profitable B2B revenue growth and may not align well with your business.

Topics: Brand Management Strategy Revenue Generation Social Media

How to Develop Your Company's Purpose

The second foundational question (FQ) in the Revenue Development Action Plan is:

What is your company’s purpose? Why are you here?”

In the early stages of creating a business there is a strong focus on developing a vision, a formal mission statement and company values. However, the company purpose is something that is often more elusive.

Most new businesses are primarily focused on generating enough revenue to be sustainable. Business owners may have a strong personal sense of why they formed the business, but that purpose is not always reflected throughout the company. As businesses grow, however, they may naturally begin to develop a purpose that drives strategic decision-making. This direction must be refined into a clear purpose statement or the company will aimlessly wander.

Topics: Brand Management Strategy Business Development Brand Integrity Revenue Development Action Plan

“Becoming a Thought Leader” – CAMPS Leadership Forum

Another Leadership Forum is happening in March for members of Center for Advanced Manufacturing Puget Sound (CAMPS).  The forum will be at the offices of Clark Number in Bellevue, WA on March 27. I will have the honor of presenting on the topic of “Becoming a Thought Leader”.

Topics: Leadership Events Brand Management CAMPS Brand Integrity

The Benefits Experts Receive from Writing Articles (Yes, it Matters)

When it comes to corporate communications, the writing is on the wall. Companies and their top managers need to develop a top-down approach to their online business, including social media, or find themselves left in the dust. The data supports this suggestion.

Topics: Brand Management Strategy Inbound Marketing

The Social Media Reality - Feel Good Sizzle but Without the Meat (Value)

Social media is an astounding tool in the new world of media. There is an opportunity to monitor ‘buzz’ (if that matters), make introductions and invitations, appreciate and recognize remarkable, tell a story and use as a customer service tool.

When you want to know the latest about volcanoes in Hawaii or hurricanes in Florida, there is no longer a need to wait for the 5:00 News. Twitter to the rescue, Facebook photos and videos are available. Many are provided by the humans who carry a camera and mini-computer connected to the Internet in their pocket. Government agencies and news companies are catching up and use social media tools to deliver ‘the latest’.

Topics: Brand Management Brand Integrity Social Media