AI sales agents can build a degree of trust without forming a genuine emotional connection, but this trust is fundamentally different from the trust established through genuine human relationships.
AI sales agents can build a degree of trust without forming a genuine emotional connection, but this trust is fundamentally different from the trust established through genuine human relationships.
AI can be more trusted and less annoying than traditional salespeople in specific contexts, but it also faces its own trust challenges and limitations.
Today we will explore a critical topic for B2B leaders: Why, how, and when over-reliance on artificial intelligence (AI) can actually become a barrier to revenue growth, despite its transformative potential.
As a CEO, I've found that the right ideas can completely transform our perspective on business and leadership. The three books I'd like to share—AI 2041, The Formula, and Think Again—have fundamentally reshaped my views on innovation, leadership, and the future of business. They provide leaders with invaluable insights and strategies to thrive in the face of rapid change, offering practical guidance for adapting, competing, and growing.
Today you realized that: 1) You have hired the right people. 2) You have a vision – your “Why", and yet ”The team is not aligned.” … what-about an all-in-one software with AI to support the sales, marketing and service teams?
Recent sudden policy changes related to tariffs and immigration are helping to exacerbate the widespread economic uncertainty that US businesses are currently weathering. With talks of a recession on the horizon and increased market volatility, many of today’s business leaders at organizations of all sizes have opted for a “wait and see” approach in their tactical operations and overall strategy. These business leaders are curtailing spending on everything from hiring and marketing to R&D and CAPEX to hold onto more cash for whatever may be coming next. The result is a survival-minded collective pause nationwide while they try to assess the lay of the land and wait out today’s unpredictability.
And while this cautiousness is understandable, it’s also counterproductive for long-term growth because a tactical pause of this kind can be a revenue strategy-killer. So, to answer our own question, no – your revenue plan cannot withstand a short-term pause!
Almost five years ago the first case of COVID-19 was confirmed in the US, ushering in a period of chaos and confusion. Between a pandemic, racial tensions, a broken supply chain, an irreversible shift in how people work and buy, political tensions, an unprecedented presidential election, and now the talk of sweeping domestic and foreign policy changes under a new administration, it’s been a busy five years!
As a business owner, whether you wanted to be along for the ride or not, you are! You simply can’t get away from the news. But even if you could ignore it all, it’s not in your best interest to try because you need to know what’s going on now and what may be coming next to understand how it may affect your business and your customers.
Today’s business owners understand that they can’t be responsive to marketplace changes if they stick their heads in the sand, which means that they need to find balance. They need to figure out how to stay attuned to what’s going on without letting the frenzy and hype take over. The goal right now is to avoid getting distracted, but that’s often easier said than done!
Let’s look at how today’s distractions are affecting businesses and the markets they operate in as well as discuss what business owners can do to stay focused and drive success.