Shifting Buyer Priorities: Understanding the B2B Landscape    in 2021

2020 saw the biggest shift in B2B buying, selling, and marketing in recent history. What was originally speculated to be a temporary pivot ended up being a cataclysmic shift in how revenue is generated in B2B organizations. The trends and strategies that emerged have permanently altered the future of B2B buying.

The biggest change to the B2B landscape over the last year has been the move to digital selling strategies. Digital is now the preferred contact and buying method for B2B buyers to do research, order products, and schedule service. And like many of the changes we have seen arise in 2020, the digital trend does not appear to be going anywhere any time soon. In fact, 80% of B2B buyers want to stick with digital interactions (remote interactions and digital self-serve) in 2021 and beyond.

Topics: Revenue Growth Profit Sales B2B Sales Strategy Strategic Revenue Growth B2B Technology Customer Relationship Management Business Culture Business Development Change Management

Who is the CRO? Finding a Chief Revenue Officer at Your Company

Does your company have a CRO?

If you answered “no” or “not yet” that likely means your organization simply does not have someone with the title of Chief Revenue Officer (CRO) right now. You see, asking whether you have a CRO is a trick question because even if a company does not have a formal CRO role, someone is acting in the capacity of a CRO.

Every for-profit company has someone overseeing sales and marketing functions at a high-level to control the overarching revenue strategy. So, let me rephrase: Who is the CRO at your company?

Topics: Revenue Growth Profitability Leadership Strategic Revenue Growth CRO Chief Revenue Officer Revenue Generation Revenue Development Action Plan

How to Make a Profitable Revenue Generation Plan

Executive leaders know there is always a push to generate more profitable revenue. However, the end of a fiscal year creates added pressure as companies strategize and plan for the coming year.

Your company’s success next year depends on the planning you are doing now.

So, what does your strategic revenue plan look like for next year? Ask yourself:

  • Where will revenue come from?
  • How will you prune your client base and modify offerings to increase profitability?
  • Can you trust your forecasts and existing sales processes, or do they need to be updated?
  • How will you encourage cross-functional efficiencies between sales and marketing?
  • Who will provide unbiased advice to leadership when big decisions must be made?

An effective revenue plan answers these questions and more.

Topics: Revenue Growth Profitability Profit Strategy Strategic Revenue Growth Revenue Generation Planning Revenue Development Action Plan

Sales vs Marketing – Who Owns Revenue?

Plenty of marketing professionals will tell you that their team is often misaligned, misunderstood, or competing against the sales team at their organization. Unsurprisingly, many sales professionals echo this same sentiment. In fact, a 2019 survey commissioned by LeanData and Sales Hacker uncovered that more than a third of those surveyed (37%) do not believe that sales and marketing are properly aligned.

Topics: Revenue Growth Strategy Strategic Revenue Growth Chief Revenue Officer Revenue Generation

Can Revenue Growth Occur Without In-Person Events?

Recent events have significantly affected the economic climate over the past month. That’s undeniable.

Social distancing measures and stay home orders have been implemented for everyone’s wellbeing, which means that in-person functions like tradeshows, conferences, and networking events have been canceled. For B2B companies that rely on these face-to-face events to drive revenue, this creates an indisputable barrier.

So, what does that mean? Has a portion of your future business been permanently lost? Are there still deals out there to be made right now? How do you adopt a revenue growth management mindset during these unpredictable times? Are your organizational objectives for the year still attainable?

The world has changed, but the goal has not.

Topics: Revenue Growth Events Networking Strategic Revenue Growth Revenue Generation Referrals Change Management

Anticipating Economic Downturns and Maintaining Revenue Growth

When the economy is strong and business is booming, it is easy to focus on present success and delay planning for future challenges. Newer business owners and entrepreneurs often prefer to delight in their own accomplishments rather than engage in long-term strategic planning. However, no boom lasts forever, which means that this naïve approach can be quite costly.

Contrary to popular belief, it does not take a severe recession to hinder business operations. Even small changes in the overall economy or an individual vertical can negatively affect revenue growth. Economists and experienced business owners understand that waiting to plan until an economic downturn has occurred can be a catastrophic mistake.

Topics: Revenue Growth Planning Forecasting

Build an Effective Board to Drive Performance

Even with great leadership, as your business grows you may notice the increasing tension between working “in the business” – your day-to-day operations – and working “on the business” – developing future revenue strategy, creating policies to support business performance and dealing with compliance issues.

Eventually, your company will benefit from ‘outside’ executives and/or ‘independent’ directors whose experience will help you work “on the business”. They can bring valuable experience to guide your organization through different revenue growth stages.

Topics: Revenue Growth Strategic Revenue Growth

A Wealth of Ideas & Resources for Growing Revenue

Typically, a person taking on the chief revenue officer role has a minimum of at least five years of direct sales experience. This personal experience is important as it lays a foundation to lead a sales force with success. With growing revenue top of mind, the CRO considers how to tackle each one of their responsibilities. Unfortunately, there are often knowledge gaps as technology, culture and the marketplace quickly advances.

I have drilled deeper into the responsibilities of a Chief Revenue Officer to offer you resources to overcome barriers and leap forward to grow revenue:

Topics: Revenue Growth Strategic Revenue Growth Chief Revenue Officer