Creating a New CRO Role - Who 'Loses'

How things have changed: The competitive marketplace has been disrupted with key trends over the last several years. The disruptions and new trends require companies to create repeatable and predictable revenue that scales:

  • Digital products and services now offer unprecedented insight into buyers’ behavior.
  • New sales processes and KPIs are needed with responsibilities that transcend traditional sales roles.
  • Omni-channel sales and increasing role of mobile and self-service in both B2C and B2B business environments challenge the traditional sales processes.
  • New models are needed to maximize revenue by making a serious commitment to engage customers and deliver a multi-touchpoint experience that is personalized and value-focused.

Who has their finger on the pulse of revenue growth (for both marketing and sales) across the entire revenue process – from prospects to leads to pipeline to revenue?

The person who can lead the way with a new kind of analysis and execution crucial to the business in today's business world is the Chief Revenue Officer, or CRO.

Topics: Leadership Strategy CRO Chief Revenue Officer Recruiting

How to Provide Strategic Leadership by Leveraging Customer Research

Chief Revenue Officers (CRO) and Chief Marketing Officers (CMO) share a common goal: to improve a company’s brand architecture and positioning, thereby driving leads, sales, and profits. For companies that already have a solid marketing platform - and even for those that do not - understanding how to provide strategic leadership to accomplish this goal can be difficult. The following considers how to leverage customer research in order to improve your position as a leader and enhance brand architecture:

Topics: Strategy CRO Chief Revenue Officer Customer Research Analytics

The Long View - Amazon’s bookstores and rocket ships

Two pre-eminent Pacific Northwest companies occasionally share pieces of their long view public. Both Amazon and Filson are achieving their goals and securing their futures by purchasing real estate. Recent news about Amazon included plans to open hundreds of bookstores.

Watch the short video that talks about the very first bookstore and a little speculation as to why and questions about Amazon's long term plans:

Topics: Revenue Growth Strategy

4 Amazingly Simple Steps to Improve Lead Conversion and Increase Sales

Managing leads to convert them into more sales requires good timing and persistence. This infographic presents four best practices to follow to close more sales.

Topics: Revenue Growth Sales B2B Sales Strategy

4 Steps to include in a Successful Leadership Action Plan

A leadership action plan does not need to be complex.  Great leaders inspire action without pages of rules. Simon Sinek has a simple but powerful model for inspirational leadership — starting with a golden circle and the question "Why?" His examples include Apple, Martin Luther King, and the Wright brothers ..

Watch Simon Sinek in this TEDTalk video share his insights about great leaders:

Topics: Leadership Strategy Action Plan

Increase Profitability with SMART Revenue

"It is time to lower the price." Competition, entering a new market, bad economy, and lack of success are all reasons you might have this thought. Is it worth the risk to lower price knowing it will impact your profit margin? 

Moving forward, instead of lowering prices and firing staff, consider what it takes to increase profitability with SMART Revenue.

Topics: Revenue Growth Profitability B2B Sales Strategy SMART Revenue

4 Steps to Profitable Revenue Growth

As your business begins its annual climb up the revenue mountain there are four steps that are essential to achieving profitable revenue growth

Your company can increase its profitable revenue by working to maintain those clients who are your company’s BEST clients and targeting prospects who will become your BEST clients.  Don’t waste your team’s time, energy and resources by keeping the wrong clients and targeting the wrong prospects.  Hour upon hour will be devoted to keeping existing clients and gaining new ones, make sure they offer you the best opportunity for increasing revenues and profits.

Many business leaders often find themselves wondering why the clients that take up 80% of their organization’s time only generate 20% of their revenue or profit.  It’s because they are focusing their valuable time, energy and resources on the wrong clients and prospects.

Topics: Revenue Growth Profit B2B Sales Strategy

Every Business Needs a Predictable Revenue Machine!

Wouldn't it be great to have a predictable revenue machine?!?

One where all of your sales opportunities go in one end, the machine does the work, and predictable revenue pops out the other end?

You can create your own.

Predictability is an essential component of ongoing of revenue generation and business growth.

Predictable revenue will improve cash flows, stabilize staffing levels, increase the value of a business over the long term, and give the business owner peace mind. Without predictability a company’s growth can be erratic causing problems with cash flow, productivity, staffing levels, debt servicing, budgeting, and more.

Topics: Profitability Sales Strategy Strategic Revenue Growth